Retail Dialogue 2026 brings together senior retail and technology leaders for a candid discussion on the real-world application of artificial intelligence in retail.

Featuring Vivek Pradhan, General Manager – Data, AI & Loyalty at Bunnings, Frank De Sa, Chief Information Officer at Premier Retail, and a final panellist to be confirmed, this session explores how AI is influencing strategy, operations, and customer experience across the retail landscape.

Delivered in a moderated Q&A format with pre-set questions and live audience engagement, the conversation moves beyond theory to share practical insights, lessons learned, and perspectives from the front line of AI adoption. 

This dialogue is designed for executives seeking informed, experience-led viewpoints on where AI is delivering value in retail today—and where it isn’t.