Retail Dialogue 2026 brings together senior retail and technology leaders for a candid discussion on the real-world application of artificial intelligence in retail.

Featuring Guest Speakers:

• Frank De Sa, Chief Information Officer at Premier Retail
• Penny Gray, General Manager, Customer Experience & Commercial Sales at Bunnings
• Adar Hamamy, General Manager, Enterprise PMO, Chemist Warehouse

Delivered in a moderated Q&A format with pre-set questions and live audience engagement, the conversation moves beyond theory to share practical insights, lessons learned, and perspectives from the front line of AI adoption. This session explores how AI is influencing strategy, operations, and customer experience across the retail landscape.

This dialogue is designed for executives seeking informed, experience-led viewpoints on where AI is delivering value in retail today—and where it isn’t.