Elizabeth Mildwater, Secretary, NSW Department of Customer Service, and Laura Christie PSM, Deputy Secretary, Digital.NSW & Government Chief Information & Digital Officer, will share their perspectives on the priorities shaping the future of public service in New South Wales. 

Together, they will share insights into the strategic priorities shaping government service delivery, the opportunities and challenges of digital transformation, and the role of technology, innovation and collaboration in delivering better outcomes for citizens and businesses. The discussion will also explore the leadership required to build a more connected, customer-focused public sector in an increasingly digital world.

The session will run as a moderated Q&A, followed by audience engagement. We hope you can join us for this engaging and insightful discussion.